Terms and Conditions

ScanBizz (scanbizz.in) is owned and operated by AAS, a proprietorship registered in India (GSTIN 07AMVPH8624A3ZW). These Terms and Conditions ("Terms") govern your use of the ScanBizz website and platform (together, the "Service"). By creating an account, subscribing to a plan or using the Service, you agree to these Terms.

1. The Service

ScanBizz is a software platform for retail stores ("Dealers"). It lets a Dealer display a QR code in their store, through which their customers can register, complete simple steps (such as watching a short video or sharing feedback) and take part in a "Spin & Win" reward activity. Rewards are offered and handed over by the Dealer at its own store.

2. Accounts

• Dealer accounts are created by ScanBizz or its authorised representatives and may require approval before use.
• You must provide accurate business and contact details and keep them up to date.
• You are responsible for keeping your login credentials confidential and for all activity under your account.

3. Plans, joining fee and payment

• The Service is offered on paid subscription plans (for example monthly, quarterly, half-yearly or yearly). The plans and prices available to you are shown in your account at the time of purchase. All amounts are in Indian Rupees (INR). Plan prices and the joining fee are shown before GST; GST at the applicable rate (currently 18%) is added on top and shown separately before you pay.
• A one-time joining fee may apply to your first payment. The joining fee is shown before you pay.
• Payments are processed by our payment partner, Razorpay. When you subscribe online, you authorise automatic recurring charges (through a card, UPI AutoPay or bank mandate) at the start of each billing period until the subscription is cancelled.
• We may also accept payment by bank transfer, UPI, cheque or cash against a receipt.
• Price changes apply to new subscriptions and renewals after the change; we will not change the amount of a running auto-pay subscription without your consent.

4. Renewal, non-payment and suspension

If a renewal payment is not received, your account enters a short grace period during which the Service continues. If payment is still not received by the end of the grace period, your store QR code and customer-facing pages are deactivated until payment is made. Paying the due amount reactivates the Service.

5. Cancellation and refunds

You may cancel at any time. Cancellation stops future renewals; the Service continues until the end of the period already paid for. Fees are non-refundable except as described in our Cancellation and Refund Policy.

6. Dealer responsibilities

• You are solely responsible for the rewards and gifts you offer, their availability and quality, and for handing them over to winning customers.
• You must comply with all applicable laws (including consumer protection and data protection laws) and with the policies of any third-party platform you ask customers to use, such as Google reviews. You must not ask customers for a particular rating.
• You must use customer information available to you through the Service only for running your store's offer and in line with our Privacy Policy.
• You must not misuse the Service, attempt to access other accounts, or interfere with its operation.

7. Suspension or termination by us

We may suspend or terminate an account that breaches these Terms, is used fraudulently, or where required by law. Where reasonable, we will inform you and give you a chance to resolve the issue.

8. Intellectual property

The Service, its software, design and content belong to AAS. You receive a limited, non-transferable right to use the Service during your subscription. Content you upload (such as your store details, videos and reward descriptions) remains yours.

9. Availability and liability

We work to keep the Service available and accurate, but it is provided "as is" and may occasionally be interrupted for maintenance or reasons beyond our control. To the extent permitted by law, we are not liable for indirect or consequential losses, and our total liability for any claim is limited to the subscription fees you paid for the billing period in which the claim arose.

10. Changes to these Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new "last updated" date. Continued use of the Service after a change means you accept the updated Terms.

11. Governing law

These Terms are governed by the laws of India. Courts at Delhi shall have exclusive jurisdiction.

12. Contact